Refund Policy

Refund Policy

Loveteck
Last Updated: January 2026

1. Refund Processing Time

• Refund Processing Time: Up to 7 business days after return approval
• Refunds are issued to the original payment method
• No restocking, processing, or refund fees are charged

2. Refund Timeline Overview

Additional time may be required by your bank or payment provider to post the refund.

3. Exchanges

Loveteck does not offer direct exchanges at this time.

To receive a different size, color, or style:

• Return the original item
• Place a new order separately

4. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect:

• Contact us within 48 hours of delivery
• Provide clear photos of the item and packaging
• We will review the issue and provide an appropriate resolution.

5. Late or Missing Refunds

• Check with your bank or card provider.
• Allow additional processing time.
• Contact customer support if the issue persists.

6. Multiple Item Orders

For orders with multiple items:

• Each returned item must meet eligibility requirements
• Partial returns are accepted when applicable
• Refunds are issued only for approved returned items

7. Undeliverable or Refused Packages

Packages returned due to incorrect address, failed delivery attempts, or refusal by the recipient may be subject to refund or reshipping decisions under this policy.

8. Policy Updates

This Refund Policy may be updated at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website constitutes acceptance of the updated policy.

9. Contact Information

For any return or refund-related inquiries, please contact:

Loveteck
Email: support@loveteck.com

Customer Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday

Address: 4511 NICKERSON RD, COLUMBUS, OH 43228, UNITED STATES

Phone Number: +1 (970) 614-9018